Microsoft opens Sydney Y2K centre

For five days during the Y2K changeover, Microsoft will assist PC users from its 24 hour Sydney regional support centre.

The software giant will keep its existing Ryde personal and professional support centres open on a 24 hour basis between 8am on December 31 and 8pm on January 4, 2000.

Lance Smith, Microsoft's Y2K manager for Australia, said at any given time during the period, one-third of the company's 100 staff would be on duty, one-third would be on standby and one-third would be resting. Support centre staff were given options of working eight or 12-hour shifts, he said.

The centre will be closely monitored by Microsoft's US office. The US office will also watch Sydney's transition into 2000 to learn of any unexpected problems in advance.

Smith said the Sydney centre would receive calls from Australia and New Zealand.

"This is essentially for the Pacific region," he said. "Most of the Asian support is run out of China."

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Byron Kaye

PC World

Comments

Comments are now closed.

Most Popular Reviews

Follow Us

Best Deals on GoodGearGuide

Shopping.com

Latest News Articles

Resources

GGG Evaluation Team

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell

LIFEBOOK UH574

The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi

STYLISTIC Q702

The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott

STYLISTIC Q702

My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.

Latest Jobs

Shopping.com

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?