Western Digital recalls 400,000 faulty drives
- — 01 October, 1999 21:49
Disk maker Western Digital will recall 400,000 hard drives, saying company tests have uncovered a faulty internal chip.
The recall covers the company's WD Caviar 6.8 GB per-platter desktop hard disk series, with capacities ranging from 6.4G bytes to 20.5G bytes, a company spokeswoman said.
The flaws are in disks built between Aug 27 and Sept 24, and thus most have not yet been placed in computer systems by Western Digital's customers, said company spokeswoman Brenda Bennett.
"There is a faulty chip in the drives that causes them to fail to power up within six to 12 months of use," Bennett said today. The company refuses to name the chip manufacturer, she said.
A total of 1 million drives contained the flaws, although some 600,000 had not yet been shipped, she said.