Beating the wireless blues

Banish wi-fi black holes

In its tests, the Wi-Fi Alliance determined that your PC's wireless card can talk to a gateway that's situated 40 to 60 feet away within a home, and 60 to 80 feet away in an office. That range is smaller than the theoretical 150-foot radius promised by some Wi-Fi manufacturers.

You can't do much about the main problem -- interference that is caused by interior walls, floors, or even those walking bags of signal-absorbing water we call human beings. But the antennas on your gateway can cause trouble, too. Even the best antenna can't radiate a perfect sphere of signal strength.

In these situations, you can move your gateway, or you can buy one or more new antennas. Before deciding on a course of action, however, you need to measure the strength of the Wi-Fi signal around the dead spot -- a place where you want to use a computer, but can't. For example, a survey might show that you can get a signal at one end of your dining room table, but not at the other, and that you could solve the problem just by moving your chair.

The utilities that accompany many Wi-Fi-enabled notebooks or cards include a rudimentary signal strength meter, but they rarely give enough data to perform real troubleshooting. With the help of NetStumbler, a free application, you can temporarily turn your laptop (or Wi-Fi-enabled Pocket PC) into a slick Wi-Fi signal analysis device that scans the frequencies used by Wi-Fi devices. The program lists all the nearby Wi-Fi devices it detects, and the precise strength of the signal you can receive.

NetStumbler is a little fidgety, however: It doesn't work with all models of Wi-Fi cards, and there's a steep learning curve to using it. An alternative is Smart ID's WFS-1 WiFi Detector (US$25); like NetStumbler, it displays signal strength in the 2.4-GHz band. The WFS-1 is a handheld sensor about the size of a deck of playing cards, and it contains four LEDs that display signal strength while you hold down a button. Because it's directional, it can even help you figure out if a non-Wi-Fi device (like your microwave oven or a cordless phone) is the source of your problems -- something that NetStumbler can't do.

Once you've ruled out obvious potential sources of interference, your next step is to move your gateway around, if at all possible -- and ideally, closer to the dead spot. Pay special attention to the gateway's spatial orientation; even so-called omnidirectional antennas can be highly directional, so that a gateway hung on a wall might send its signal into the ceiling and floor. Each time you reposition the gateway or antenna, recheck the signal strength where you want to receive a signal.

If moving or reorienting the gateway or its antennas doesn't solve your problem, you may be able to use a different antenna. Apple Computer Inc., for instance, sells two antennas for its AirPort Extreme Base Station. Some companies make high-quality antennas -- such as the SuperCantenna ($50) -- that can work with any gateway, but there's a catch: Though you can legally purchase third-party antennas that will work with your gateway, FCC rules don't allow you to use antennas not specifically designed for your manufacturer's equipment. To our knowledge, nobody's ever gotten in trouble over this, but breaking the rules might pose problems someday.

Join the PC World newsletter!

Error: Please check your email address.

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Glenn Fleishman

PC World (US online)
Show Comments

Essentials

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?