ACMA takes steps to safeguard free emergency call access via VoIP

New obligations for telco providers

The Australian Communications and Media Authority (ACMA) is seeking free-of-charge access to emergency call services for 'two-way' and 'dial-out only' Voice over Internet Protocol (VoIP) services.

The ACMA is seeking the amendments to the regulatory obligations for telecommunications providers through the Telecommunications (Emergency Call Service) Determination 2002 legislation.

As new and innovative services are introduced, the proposals are designed to provide greater certainty for consumers when it comes to emergency call access.

ACMA's proposals deliver on recommendations for emergency call access contained in the Examination of Policy and Regulation relating to VoIP report by the Department of Communications, Information Technology and the Arts, released in November 2005.

Chris Chapman, ACMA chairman, said the current emergency call service arrangements have served the Australian public well and the goal is to maintain this safeguard.

'Many VoIP providers already provide free-of-charge access to triple zero and these proposals clarify that the obligation applies to all VoIP services capable of dialling into the public telephone network," Chapman said.

ACMA is also proposing that VoIP services must be flagged in the Integrated Public Number Database (IPND) so that the emergency call service operator will know to ask the caller for location information.

The IPND is a national database of all listed and unlisted public telephone numbers, customer name and address information and the name of the customer's carriage service provider.

Details of the proposed changes are contained in a consultation paper and draft amendment, released for public comment today and available on the ACMA Web site.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Sandra Rossi

Computerworld
Comments are now closed.

Latest News Articles

Most Popular Articles

Follow Us

GGG Evaluation Team

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell

LIFEBOOK UH574

The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi

STYLISTIC Q702

The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott

STYLISTIC Q702

My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.

Resources

Best Deals on GoodGearGuide

Compare & Save

Deals powered by WhistleOut
WhistleOut

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?