Skype outage disables millions of users

VoIP company blames software for shutdown

Skype is experiencing software problems that have disconnected service for millions of users.

The company, which was acquired by eBay, notified users on its Web site that some customers may be having problems logging into the Internet calling service.

"Some of you may be having problems logging into Skype," the notice states. "Our engineering team has determined that it's a software issue. We expect this to be resolved within 12 to 24 hours. Meanwhile, you can simply leave your Skype client running and as soon as the issue is resolved, you will be logged in. We apologize for the inconvenience."

Downloads of Skype software have been temporarily disabled as well, the notice states, which added that Skype will make downloads available again "as quickly as possible."

At the time of eBay's US$2.6 billion purchase of the company in October 2005, Skype had 54 million members in 225 countries and territories, and was signing up 150,000 new users each day.

The New York Times reported that Skype users in Colombia, Brazil, Germany, Finland and the United States reported difficulties logging on, and there were 29 posts on the Skype blog lamenting the lack of connections.

Network World could not access the blog, which had 61 reactions on it, at the time of this report -- attempts produced a "Sorry, this isn't working right now. Please try again" notification.

Skype uses peer-to-peer technology to connect phone calls, instant messages and videos among its users, and supports the Windows, Mac OS X, PocketPC and Linux operating systems. The service is popular with consumers and some small- to medium-size businesses, but Skype is also trying to crack the large corporate market.

Skype net revenues totaled a record US$90 million (AU$112.97 million) in Q2 2007, a growth rate of 103 percent over the US$44 million reported in Q2 2006.

Skype had 220 million registered user accounts at the end of Q2 2007, representing a 94 percent increase from the 113 million registered user accounts at the end of Q2 2006.

Join the PC World newsletter!

Error: Please check your email address.

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Jim Duffy

Network World
Show Comments

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?