FaceTime to launch unified communications appliance

Unified communications poses perplexing problems for IT managers, but FaceTime's standardized appliance is designed to avoid many common hurdles

FaceTime Communications, a maker of network security appliances, announced the USG (Unified Security Gateway), one of the first devices directed at the full gamut of UC (unified communications) services, this week.

USG will include security, management and compliance for Web communications like public instant messaging services, VOIP, and P2P communications as well as securing and managing enterprise UC platforms, such as Microsoft Office Communications Server and IBM Lotus Sametime.

UC, also known as real-time communications, is a real-time pain in the butt for IT, says Josh Greenbaum, principal at Enterprise Applications Consulting.

Compounding the problem are the entire Web 2.0 and social networking applications that march in lockstep with UC and are typically applications that come into the enterprise under the table.

"It is a huge advantage to consolidate the management and thereby maximize the potential of all these communications tools," Greenbaum said.

Essentially, the appliance is a SaaS solution in a box. Like SaaS services, the appliance requires no additional infrastructure, is centralized, and is automatically updated as new malware is uncovered.

"Appliances are easier to swallow for IT because they are standardized," added Greenbaum.

The problem with real-time communications from Google, Cisco, Skype, or anyone of the over 300 public Web 2.0 services is that they are "extremely evasive on the Internet," says, Frank Cabri, vice president of marketing and product management at FaceTime.

"The Web 2.0 tools are adapt at finding holes in the enterprise network," Cabri said.

Making it even harder, real-time communications is almost synonymous with most of what's new in Web 2.0, including VOIP services, Web conferencing, and peer-to-peer file sharing through wikis.

The USG appliance will allow IT to set and enforce policy for all parts of Web browsing, UC, and IM. It also includes Web filtering to manage employee Web access, uses virus scanning of file attachments, worm blocking, and content filtering.

For regulatory compliance issues, the device includes capture and archiving of IMs and file attachments.

The USG appliance will be available at the end of the month, and pricing starts at US$4,995 (AU$5,950.)

Join the PC World newsletter!

Error: Please check your email address.

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Ephraim Schwartz

InfoWorld
Show Comments

Essentials

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?