Telstra defends introduction of new fees

Telstra will introduce a fee for mobile phone customers signed up to its customer loyalty program who want to switch providers and a levy on customers wishing to reduce their pre-set monthly call levels.

Loyalty program customers will be charged a $150 fee to change carriers while customers will have to pay a $50 levy to reduce their pre-set monthly call amounts.

The new fees are the downside to discount rates Telstra is planning to introduce into its new loyalty and rewards program called more4you.

Under the new system, users nominate their minimum call time and get better discounts the more they exceed that minimum. The system will use 30 second blocks to charge call time.

Telstra has denied the program flies in the face of government deregulation aimed at giving mobile phone owners freedom of choice in the market.

Last year the federal government deregulated the market allowing mobile customers to change phone carriers but keep the same number.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Kelly Mills

Computerworld

Comments

Comments are now closed.

Latest News Articles

Most Popular Articles

Follow Us

GGG Evaluation Team

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell

LIFEBOOK UH574

The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi

STYLISTIC Q702

The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott

STYLISTIC Q702

My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.

Resources

Best Deals on GoodGearGuide

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?