HP targets SAP users with software services

HP services are timed to help customers upgrade from SAP R/3 to SAP ERP 6.0

HP rolled out a set of services this week to help SAP users modernize and manage ERP systems.

The services are timed to help customers upgrade from SAP R/3 to SAP ERP 6.0. SAP is encouraging these upgrades by changing support policies for old releases, but many companies find the upgrades challenging because they have a shortage of skills for managing SAP applications, HP officials say.

"SAP environments tend to be very mission critical," says Pat Adamiak, vice president, of portfolio marketing and alliances for HP's outsourcing services. "You've got very high-level expectations of availability, and very complex infrastructure underneath it. At the same time, many of these applications have been heavily modified over the years so they're very complex environments."

HP, which has partnered with SAP for more than two decades, is tackling this problem with a mix of on-site and remote services. Two of the new services specifically target upgrades to ERP 6.0, with a focus on accelerating the transition while improving flexibility and features.

In another service, HP Application Outsourcing for SAP, HP actually takes over the customer's application maintenance and support tasks.

"For customers who want to offload the ongoing complexity and reduce the costs of SAP maintenance, HP Application Outsourcing for SAP has achieved new levels of automation and optimization," HP states in a press release. The service provides a predictable funding model for an SAP upgrade while meeting needs for availability, stability and functionality, according to HP.

"Equally important, it eliminates the need to re-skill the team with each subsequent SAP upgrade," HP states.

One of the services is initially available only in Europe, the Middle East and Africa. That's the HP ERP Outsourcing Factory for SAP, which targets customers doing a new SAP installation and runs the program for them, almost like software-as-a-service, Adamiak says. The capabilities will be extended to the United States at some point as well.

Pricing varies widely. A Fortune 100 company with multiple instances of SAP installed might pay HP US$10 million a year for these outsourcing services, while a smaller client may pay US$100,000, according to HP officials.

Join the PC World newsletter!

Error: Please check your email address.

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Jon Brodkin

Network World
Show Comments

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?