HP targets SAP users with software services

HP services are timed to help customers upgrade from SAP R/3 to SAP ERP 6.0

HP rolled out a set of services this week to help SAP users modernize and manage ERP systems.

The services are timed to help customers upgrade from SAP R/3 to SAP ERP 6.0. SAP is encouraging these upgrades by changing support policies for old releases, but many companies find the upgrades challenging because they have a shortage of skills for managing SAP applications, HP officials say.

"SAP environments tend to be very mission critical," says Pat Adamiak, vice president, of portfolio marketing and alliances for HP's outsourcing services. "You've got very high-level expectations of availability, and very complex infrastructure underneath it. At the same time, many of these applications have been heavily modified over the years so they're very complex environments."

HP, which has partnered with SAP for more than two decades, is tackling this problem with a mix of on-site and remote services. Two of the new services specifically target upgrades to ERP 6.0, with a focus on accelerating the transition while improving flexibility and features.

In another service, HP Application Outsourcing for SAP, HP actually takes over the customer's application maintenance and support tasks.

"For customers who want to offload the ongoing complexity and reduce the costs of SAP maintenance, HP Application Outsourcing for SAP has achieved new levels of automation and optimization," HP states in a press release. The service provides a predictable funding model for an SAP upgrade while meeting needs for availability, stability and functionality, according to HP.

"Equally important, it eliminates the need to re-skill the team with each subsequent SAP upgrade," HP states.

One of the services is initially available only in Europe, the Middle East and Africa. That's the HP ERP Outsourcing Factory for SAP, which targets customers doing a new SAP installation and runs the program for them, almost like software-as-a-service, Adamiak says. The capabilities will be extended to the United States at some point as well.

Pricing varies widely. A Fortune 100 company with multiple instances of SAP installed might pay HP US$10 million a year for these outsourcing services, while a smaller client may pay US$100,000, according to HP officials.

Join the PC World newsletter!

Error: Please check your email address.

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Jon Brodkin

Network World
Show Comments

Essentials

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?