Plastic packaging: What happened to the packaging industry? Why do people need industrial-strength wire cutters to open the shrink-wrap on a $20 mouse?
Pop-up ads on TV: We really don't need to see tiny people dancing across the bottom of the screen promoting the next program while we're watching this one, thanks.
Rich-media ads on the Web: If we wanted to watch commercials, we'd be sitting on the couch in front of Oprah. Stop with the swirling, scrolling, popping, video ads; they're not working.
Digital rights management: When it comes to music, DRM is on life support, and we're more than happy to stand on the oxygen hose. But for video--especially the HD formats--it's still an enormous pain. When will Hollywood moguls learn that their customers are smarter than they are?
Instant messaging: The Berlin Wall fell. Sixteen nations have collaborated on the International Space Station. But folks are still stuck with incompatible IM services and/or kludgy front ends. Can't we all just get along?
The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.