Google adds e-mail archiving service to GoogleApps

Google Message Discovery unveiled

Google this week unveiled Google Message Discovery, a new hosted service for searching, protecting and archiving e-mail for corporate users.

Bill Kee, a Google product marketing manager, introduced the service earlier this week in a company blog post. In the post, Kee said that the new service includes e-mail filtering and security controls to block spam and viruses before they infiltrate inboxes.

The Google Message Discovery service is currently available and starts at US$25 per user per year. The service is part of the company's GoogleApps Premier Edition hosted application suite and supports both the Microsoft Exchange and Lotus Domino messaging systems.

Kee said that the new service will enable businesses to rely on automated tools to manage and retrieve growing amounts of e-mail rather than having to use physical tape backup systems to find and catalogue information. "It's nearly impossible to find specific e-mails quickly when searching through a pile of backup tapes," he said.

E-mail archiving is becoming a critical ally by helping companies rapidly recover missing e-mail, comply with government regulations and deal with data discovery requests associated with litigation. Despite such needs, though, some analysts have criticized organizations for a widespread lack of urgency in their efforts to better archive email and handle discovery requests.

Google's archiving service will capture and store all sent and received email messages. Kee said the service creates policies that can be wrapped around message retention time and provides authentication controls allowing administrators to easily search through e-mail.

Noting that e-mail management and archiving are often viewed as a "thankless job" Rebecca Wettemann, vice-president for Nucleus Research, said that Google Message Discovery is a way to offload that responsibility.

"Google's trying to raise the visibility of effective archiving but, even more importantly, the benefits of having it as an on-demand service instead of [having to] manage it manually," said Wettemann.

To date, analysts have said that Google's nascent GoogleApps suite of software-as-a-service tools lacks the ability to support large numbers of corporate users.

Wettemann said that Google Message Discovery could be an important step in Google's effort to appeal to corporate IT managers. "This is potentially Google's Trojan horse into the enterprise -- if it can convince IT managers that it makes more sense to use an archival service from Google rather than manage backup and discovery themselves," she added.

Join the PC World newsletter!

Error: Please check your email address.

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Brian Fonseca

Computerworld
Show Comments

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?