Microsoft delays release of Windows XP SP3

Microsoft has delayed the release of a third service pack for Windows XP, blaming a compatibility issue between the software and a Dynamics application.

Microsoft has delayed the release of a third service pack for Windows XP, blaming a "compatibility issue" between the software and a retail-chain-management application.

Microsoft had said last week that it completed development on Windows XP, Service Pack 3 (SP3), and that it would be available via its software-update services on Tuesday. However, incompatibilities discovered in the past several days between an application called Microsoft Dynamics RMS and both Windows XP SP3 and Windows Vista Service Pack 1 will force the company to hold off on releasing the software. Dynamics RMS is a retail-chain-management software for small and mid-sized businesses.

Microsoft said it is putting filtering in place to prevent its Windows Update service from offering both service packs to systems running Microsoft Dynamics RMS. Once that filtering is in place, Microsoft will release Windows XP SP3 to Windows Update and Download Center for users not running the application causing the problem. The company on Tuesday did not say how long putting in filters would take.

Microsoft is recommending that Microsoft Dynamics RMS customers not install Windows XP SP3 or Windows Vista SP1. For more information, those customers should contact Microsoft Customer Support Services, the company said.

A fix to the Dynamics RMS problem is being tested and "will be available as soon as that process is complete," Microsoft said. The company did not provide a time frame for completion of the testing and recommends customers visit its TechNet Forums for more information regarding Windows XP SP3.

Join the PC World newsletter!

Error: Please check your email address.

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Elizabeth Montalbano

IDG News Service
Show Comments

Essentials

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

GGG Evaluation Team

Michael Hargreaves

Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

HP Spectre

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Lenovo Yoga

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?