Users report more trouble with Windows XP SP3

Windows XP SP3 continues to cause problems with users, with the latest affecting the remote desktop access feature of Windows Home Server

The latest service pack for Windows XP continues to cause problems for users. According to an online user forum, the latest glitch in Windows XP Service Pack 3 (SP3) causes problems with the remote desktop access feature of Windows Home Server.

On the We Got Served UK-based Windows user forum, Windows XP users running Windows Home Server, Microsoft's home storage and local networking server, report that SP3 is cutting off their access to the server from their PCs. The remote desktop access feature would ask users to add their home server's Web site address in order to access it even after they already had, users reported.

According to a user on Microsoft's Windows Home Server forum, the problem arose because Windows XP SP3 by default disables Terminal Services Active X control as part of its security model. The user, ColinWH, posted a fix for the problem that outlines how to enable the Terminal Services ActiveX control in Internet Explorer.

The Windows Home Server problem is not the first that users -- or Microsoft -- have had with the latest XP service pack. Scheduled for release on April 29, Windows XP SP3 was held up for a week by Microsoft because of incompatibilities between the service pack and one of Microsoft's own applications, retail chain management software called Microsoft Dynamics RMS. The problem even affected the Windows Vista Service Pack 1 set of updates.

Then, after the service pack's release on May 6, users reported that XP SP3 put some AMD-based PCs into endless reboots. Eventually, the problem was identified as affecting certain Hewlett-Packard PCs, and Microsoft posted information for fixing it on the Web.

Microsoft could not be immediately reached for comment on Monday.

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Elizabeth Montalbano

IDG News Service
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