3.0 release trips up community's Web site

The release of a new version of the productivity suite hit a snag Monday when Web-site problems made downloading the suite slow going. 3.0 adds support for OOXML 3.0 adds support for OOXML

The release of a new version of the productivity suite hit a snag Monday when the community experienced Web site problems that made downloading the suite extremely slow and at times impossible for users.

The Community released 3.0, a new version of the open-source productivity suite that competes with Microsoft Office. However, a note on the community's Web site Monday apologized for problems with the site, attributing them to demand for the new suite that was higher than expected.

"Apologies -- our website is struggling to cope with the unprecedented demand for the new release 3.0 of," according to a note. "The technical teams are trying to come up with a solution."

A spokeswoman for's public relations firm confirmed the problems Monday, saying that while people have been "successfully downloading" the suite all day, "there are times when the servers get overrun due to volume." set up a temporary landing page for users until site issues have been fully resolved, she added. Though the URL is different, it looks the same as the regular page.

As of about 2:00 p.m. Eastern Daylight Time, the site was working very slowly, although several different language versions of 3.0 -- including English, French, German and Italian -- were available for downloading from the site. Older versions of the suite also were available for download. is a freely available and open-source competitor to Microsoft Office. The 3.0 version of the suite makes it more extensible for users, allowing them to add third-party features from an repository to the suite, which offers basic productivity, spreadsheet and presentation software, according to the community.

New add-on features available for 3.0 are support for business analytics and the ability to import PDF (Portable Document Format) documents. There is also a feature for creating hybrid PDF documents, which have the ODF (Open Document Format) attached to the PDF document. ODF is the file format for documents that uses; it is recognized as an international standard by the ISO (International Organization for Standardization).

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Elizabeth Montalbano

IDG News Service
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