Activision responds to Guitar Hero drum kit issues

Released its first official statement.

Activision Tuesday released its first official statement regarding scattered reports of Guitar Hero: World Tour drum kit sensitivity issues.

Calling the reports an "isolated incident," the publisher will nevertheless offer affected drum kit owners a "tuning kit" to fix the problem. There was no word yet on just how World Tour owners will secure the kit, or what, exactly, the kit will entail, but early reports hint it will probably be some kind of calibration tool.

The drum kit complaints began almost immediately after World Tour's launch last Sunday. Various message board posts claimed that the kit's velocity sensitive drum pads were not registering hits from the drum sticks. The problems were platform agnostic, in that they affected all three major console releases. A similar issue also struck the original Rock Band drum kit in 2007.

The full statement from Activision customer support is as follows:

"We have learned that certain drum kit controllers manufactured for Guitar Hero World Tour have sensitivity issues. We believe that these controllers are limited to ones in the earlier manufacturing stages. While we believe that this was an isolated manufacturing issue, we are stepping our efforts to randomly test our drum kit controllers so customers can be assured they work properly. In the event any consumers do experience problems with their drum kit controllers associated with sensitivity issues, Activision will soon be offering a drum tuning kit that will enable players to fully optimize their drums.

"Our goal would be to immediately address any hardware issues Guitar Hero World Tour players have with the game. Consumers should visit the Activision Publishing customer support website at www.activision.com/support website or call 310 255-2050 in the U.S. where a customer care representative will assist them. Activision is fully committed to the highest quality manufacturing standards, and to satisfying every Guitar Hero World Tour fan so they can enjoy the best musical gaming experience ever created."

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Jack Loftus

GamePro
Topics: activision, guitar hero

Comments

simone

1

ps2 guitar hero world tour problems

Could you please help out with our sons guitar as the guitar is not being recognised by the ps2 and will not work. Also, the yellow drum is not working at all. Our set is less than a year old.
Thanks
Simone

Donna

2

Indiana Jones The Original Adventures on Wii

Could you please help.I brought this on Wii at Christmas time last year 09.So it is only 2months old.I had it buffed n cleaned cause there was a few scratches, not many, because the game is freezing on Pankot Secrets which is only the 2nd stage.I payed a decent amount of money for it so am a bit concerned about not being able to use the game properly.
Thanks.
Hope you can help.

Comments are now closed.

Latest News Articles

Most Popular Articles

Follow Us

GGG Evaluation Team

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell

LIFEBOOK UH574

The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi

STYLISTIC Q702

The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott

STYLISTIC Q702

My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.

Resources

Best Deals on GoodGearGuide

Compare & Save

Deals powered by WhistleOut
WhistleOut

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?