ATO switches off IT for Christmas

Fears old systems may die.

The Australian Tax Office (ATO) will shut down all communications and IT systems during the Christmas break as part of maintenance upgrades to its data centres.

All IT and communications systems, including the tax agent and business portals, electronic and e-tax lodgement services, telephone services, the ATO website and internal business systems will be offline for almost three weeks, from December 24 to January 5.

ATO CIO Bill Gibson said affected users should contact the office before the cut-off date.

“The Christmas-New Year shut down will affect all tax IT and communications systems Australia-wide. We apologise for the inconvenience,” Gibson said.

Unconfirmed reports from a source close to the ATO suggest the move was triggered by a frozen air conditioning system in the department's main data centre.

The source said the servers — some of which have never been switched off — will be taken down due to overheating concerns. He said some technicians within the department were concerned the servers may not reboot on January 5.

The ATO warned customers disruption to systems and services may continue after the scheduled maintenance competition date.

An ATO spokeswoman said the shutdown is not connected to the $680 million Change Program to upgrade its core systems and will not affect the program schedule.

She said the shutdown is the "safest and most efficient way of conducting the essential building maintenance."

Join the PC World newsletter!

Error: Please check your email address.

Tags ATOData Centre

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Darren Pauli

Computerworld
Show Comments

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?