Cisco to broaden unified communications package

The 2009 release will enable intercompany collaboration among business partners, suppliers and customers

Cisco next year will unveil a new release of its unified communications software that will let companies more effectively collaborate with each other.

The new 2009 release will enable intercompany collaboration among business partners, suppliers and customers, according to Barry O'Sullivan, senior vice president of Cisco's Voice Technology group. Currently, Cisco's Unified Communications System 7.0, which was unveiled in September, enables companies to collaborate internally. "In 2009, you'll see business-to-business unified communications" from Cisco, O'Sullivan said. "We have 60,000 customers and there's a huge opportunity to connect them all over the Internet."

O'Sullivan made his remarks during an interview at Cisco's C-Scape analyst conference here this week.

Unified communications companies are currently hammering out standards for intercompany collaboration, O'Sullivan says. But those efforts will take a while, and Cisco will ship a prestandard intercompany version of its Unified Communications Systems next year, he says.

The software will let IT organizations configure security and quality of service policies for communications with companies they trust, O'Sullivan says. It will employ the Session Initiation Protocol for call set up and allow companies to establish presence "federations" for groups of collaborative workers.

Cisco's WebEx Connect product, which also debuted last September, will be the tool by which these companies can federate, O'Sullivan says.

Cisco currently has prototypes to demonstrate the capabilities of the new software but no trials as yet. Target trial customers include those in the supply chain and manufacturing verticals, O'Sullivan says.

The system will allow users to build hybrid on-premises/on-demand intercompany collaboration networks which combine the capabilities of Cisco's Unified Communications Manager IP telephony platforms and WebEx Internet conferencing system. Video will also be a key component of the system but may not be accessible from mobile devices due to bandwidth limitations of wireless networks, O'Sullivan says.

Sales of Cisco's Unified Communications products grew 22% year-over-year in the company's fiscal first quarter. Cisco has deployed 18 million IP business phones since entering the market in 1999; O'Sullivan says there's an opportunity to deploy 320 million more.

Join the PC World newsletter!

Error: Please check your email address.

Tags unified communicationscisco

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Jim Duffy

Network World
Show Comments

Essentials

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?