Internet Service Providers (ISPs) participating in the government's clean-feed Internet pilot have supported the scheme and poured cold water on claims the technology will not work.

The national clean feed Internet scheme, part of the government's $128 million Plan for Cyber Safety, will impose national content filtering for all Internet connections and will block Web pages detailed in a blacklist operated by the Australian Communications and Media Authority (ACMA).

iPrimus CEO Ravi Bhati said the controversy around the scheme is a “storm in a teacup”.

“We are a family-oriented ISP and there has been significant demand from our customers for content filtering. Users can opt-in and opt-out whenever they want, which gives freedom to the customer.”

“ISP filtering can work insofar as the technical [theory], provided ISPs allocate systems in the right way and staff and supervisors are capable. The trial is not a big bad issue like it is made out to be; it can't be compared to China because we are not doing anything like that, but are providing an option to customers to choose the content they want to view.

“I don't think [ISPs] should call the shots; the ACMA is investing time and money in research and we will go by them.”

Bhati said critics should not pre-judge the capabilities of the content filters until results are available from the trials.

The “hundreds of thousands” of iPrimus customers will have the option to participate in the trials without the need to pre-register.

Perth-based ISP Highway1’s general manager Nick Power said an initial 50 customers have opted-in to the trial.

“We have only just e-mailed our general customer base [of 3000] asking if they wish to participate. On current feedback, we are receiving about a 40 percent positive and 60 percent negative participation rate for those that have responded to the e-mail,” Powers said.

Some 98 percent of Highway1 customers are SOHOs and SMEs spread across the country.

The company said on its Web site its participation in the trial will allow it to “objectively assess the technical viability of the filtering solution we have proposed to implement, not the relative merits of proposed legislation,” which it notes is “more valuable to us than relying solely on third party information”.

The ISP said its participation in the trial is not tantamount to backing the scheme, but only “legitimises our right to be able to comment authoritatively on the technical aspects of the viability of a proposed filtering implementation.” It will test DSL, SHDSL/Broadband DSL and Ethernet connections.