ACCC seeks to educate mobile phone users

ACCC uses National Law Week to raise awareness of mobile phone scams

The Australian Competition and Consumer Commission (ACCC) is using National Law Week to highlight the dangers of mobile phone scams.

According to the ACCC, the increased use of mobile phones has meant that consumers are not fully aware of their rights and may be more susceptible to scams. Issues that the ACCC wants to address include the downloading of premium content like ringtones and games. Users are sometimes not fully informed of the charges and conditions attached to premium content.

The ACCC's Regional Outreach Managers will be attending court open days to explain how the ACCC helps consumers and facilitate roleplaying in secondary schools to educate students about warranty and refund rights for mobile phones.

The initiative by the ACCC comes after the Telecommunications Industry Ombudsman announced last month that although consumer complaints about mobile premium services were dropping, more education was needed.

National Law Week is an annual Australia-wide event that educates the community about the law, the legal system and the legal profession. It will run until 21 May.

More information can be found on the ACCC's Web site. Further information on scams can be obtained via the SCAMwatch Web site

Join the PC World newsletter!

Error: Please check your email address.

Tags acccmobile phonessmartphonesscams

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Kevin Cheng

Good Gear Guide
Show Comments

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?