How to fix a broken USB port
- — 21 May, 2010 06:44
USB devices are essential to most PC users.
QUESTION: My Windows 7 desktop PC has four USB ports, all of which are in use. However, no peripherals are automatically visible in Explorer.
I've used the troubleshooter to fix the drivers. I get a message stating that there was a driver problem with the Intel10H10 Family USB Universal Host Controllers 3A34, 3A35, 3A36, 3A38, 3A39, 3A3A, 3A3C, as well as the USB Mass Storage Device. It all works eventually, but why do I have to do this every time I start up?
HELPROOM ANSWER: It may be that your motherboard needs a Bios update. Look on the manufacturer's support site for a newer version. The problem could also be caused by outdated motherboard drivers; as with the Bios, newer versions should be available from the manufacturer's support site.
If you're still getting the same problem, it may be that the USB ports have power-saving options enabled. Go to Start, right-click Computer and choose Manage, Device Manager.
Expand the Universal Serial Bus controllers list and double-click the first USB Root Hub listed. Choose the Properties box and click the Power Management tab. Ensure that the option to 'Allow the computer to turn off this device to save power' is not selected. Repeat the process for each USB root hub, then reboot.
xenia
Sun 10/10/2010 - 03:33
hi, I have a 500GB Freeagent Seagate external hard drive, but the pins in the USB port are now bent. This model only has the USB 2.0 port and a power adapter, no SATA drive. What can I do to fix it or get my data off it without going to a data recovery company? I read something like getting a new enclosure, but isn't transferring the hard drive to the new enclosure something that should be done by a computer technician, and is there a suitable enclosure for my model? Thank you in advance