BT to expand aggressively in APAC

The global telco has announced infrastructure upgrades and key executive appointments as it expands its presence throughout Asia including Australia.

Global telecommunication services provider British Telecommunications (BT) has unveiled details of its growth plans for the Asia-Pacific region. These included investments in IT infrastructure and new staff in the region, starting with the appointment of a Southeast Asian head.

The newly appointed South-East Asia CEO of BT is Stephen Yeo. He will be based in Singapore.

Yeo is the first among the 300 key executives that BT plans to hire across Asia as part of its major expansion plans aimed at enhancing its services. The new staff members will be fielded in "key customer markets" for BT, including Australia, China, Hong Kong, India, Japan and Singapore. BT said that around 80 percent of its largest global customers in terms of turnover are expanding in Asia.

In Singapore, BT plans to establish a "bid response center" with capabilities to pursue large deals for managed services, an area that BT claims global leadership in. The build-up of staff and infrastructure is in line with BT's plans to further expand its portfolio of services in the region.

The announcement provided details on BT's May 2010 broad announcement of new investments in the region.

Customer services

CEO BT Global Services, Jeff kelly, said these investments were necessary to enable the company to serve its customers better. Other investments will include building up BT's professional services capability in the region.

"The first phases of our investment program will globalise the key propositions and services our customers require from us. We are also building out our professional services capability in the region to serve the needs of even the largest customers. All this will help accelerate the profitable growth of our business in the region," he added.

BT also said that it is making enhancements on services and making available new ones. Among these: in-region capabilities in managed networked IT solutions including voice and Internet Protocol (IP) services; managed security; unified communications; contact centre capabilities; mobility, and, data centre support.

To reach out to more customers, BT is set to open new technology showcase centres in Beijing, Delhi, Hong Kong, Singapore and Sydney. These centres will give customers an opportunity to see first hand some of BT's leading edge technologies and solutions.

BT has also said that it will expand its channel partner network and work closely with them.

Join the PC World newsletter!

Error: Please check your email address.

Tags business issuesBT

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Veronica C. Silva

Unknown Publication
Show Comments

Essentials

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?