OzEmail denies spam guilt

OzEmail customers have complained of being "blacklisted" by an anti-spam organisation that has prevented many e-mails from reaching their intended recipients.

One customer who contacted PC World said OzEmail admitted more than one hundred subscribers had complained to the ISP about the same problem. The customer said his e-mails had been rejected from large enterprises, including those in the banking and retail sectors.

The error message the customer received was "550 Mail from 203.2.192.125 refused by blackhole site rbl.maps.vix.com". The URL it referred to is for the Mail Abuse Prevention System (MAPS), which posts spammers to the Realtime Blackhole List (RBL).

Black listing is usually associated with spamming.

"The MAPS RBL is a system for creating intentional network outages for the purpose of limiting the transport of known-to-be-unwanted mass e-mail," the US-based Web site explains.

"The MAPS RBL is a subscription system, such that no one is ever denied connectivity to a non-RBL-subscriber. If your network seems to have been 'blackholed' by us, be aware that the places you cannot reach have deliberately chosen not to exchange traffic with you. We are not the network's police force, but rather, a method to identify likely spam origin."

However, an OzEmail spokesman denied it had done anything wrong.

"It's probably an overstatement," said OzEmail's Michael Ward. "It's not our servers."

Ward explained the black listing had most likely occurred from one of OzEmail's clients who has a mail server connected to the network. He would not name the responsible client.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Ellen Cresswell

PC World

Comments

Comments are now closed.

Latest News Articles

Most Popular Articles

Follow Us

GGG Evaluation Team

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell

LIFEBOOK UH574

The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi

STYLISTIC Q702

The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott

STYLISTIC Q702

My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.

Resources

Best Deals on GoodGearGuide

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?