Laptop not charging

This can be something really simple, but it could also indicate a very expensive problem to fix

Reader Bballgurl84life's laptop battery isn't charging.

This can be something really simple, but it could also indicate a very expensive problem to fix. Let's start with the simple solution:

Sometimes all you need do to fix this situation is to reboot the computer without, then with, the battery. Shut down the laptop, unplug the AC power, and remove the battery. Then plug the AC power back in and boot the computer. Then shutdown the PC, unplug the power adapter, and reinsert the battery. Plug the AC power back in and boot with your fingers crossed. Hopefully, your battery will start charging.

Didn't work? Okay, it was worth a shot. The next fix is a little more complicated. It's based on the assumption that a necessary driver may be corrupted and needs to be reinstalled.

First, you need to get to the Device Manager. If you're using XP, click Start, right-click My Computer, and select Properties. Click the Hardware tab, then the Device Manager button. If you're using Vista or Windows 7, click Start, type device manager, and press ENTER. (There are times when I wonder why anyone prefers the XP user interface.)

Once you're in the Device Manager, expand the Batteries section by clicking the + or the tiny arrow to the left of the icon and word Batteries. Right-click Microsoft ACPI-Compliant Control Method Battery and select Uninstall. Verify that that's what you want to do. Do not uninstall any other drivers.

When the uninstall is complete, select Action from the menus on the top of the window, then Scan for hardware changes. When the scan is complete, the Microsoft ACPI-Compliant Control Method Battery listing will reappear.

If that doesn't work either, your battery is almost certainly dead. They do wear out.

You only have three options here, none of them ideal.

1) See if you can buy a new battery for your model. Check first with the manufacturer, then search the web. Remember that you need one specific to your laptop's model number.

2) Accept the fact that your laptop can now only work where you can plug into AC power.

3) Buy a new laptop.

Whichever course you take, make sure to dispose of the old, dead battery properly. Check for battery recycling in your area.

See Long Live Your Laptop Battery! for more suggestions on battery care.

Contributing Editor Lincoln Spector writes about technology and cinema. Email your tech questions to him at answer@pcworld.com, or post them to a community of helpful folks on the PCW Answer Line forum.

Tags hardware systemslaptops

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Lincoln Spector

PC World (US online)

Comments

Comments are now closed.

Latest News Articles

Most Popular Articles

Follow Us

GGG Evaluation Team

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell

LIFEBOOK UH574

The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi

STYLISTIC Q702

The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott

STYLISTIC Q702

My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.

Resources

Best Deals on GoodGearGuide

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?