Compaq offers 'on demand' computing services

Compaq Computer Corp. announced a change in its sales strategy Tuesday, pushing services to large corporate customers in a move to emphasize that it does more than make hardware.

Compaq will tie installation and technical support services to its hardware sales of PCs, servers, storage and handheld devices. Calling the initiative "Computing on Demand," Compaq plans to offer customers computing services as a utility cost, like a water bill, according to a news release from the company. The initiative is intended to allow customers to focus on their core businesses, while outsourcing IT requirements to Compaq.

Computing on Demand includes a number of categories: Capacity on Demand, Server on Demand and Storage on Demand. Customers can reserve PC, server and storage capacity and then Compaq releases the computing power to them as it is needed.

Under the Capacity on Demand program, Compaq will install reserve computing power for customers using AlphaServer and NonStop Himalaya servers. The server capacity can be put into service immediately on request, and paid for as it is used. Server on Demand will extend the plan to the company's ProLiant server line in the third quarter. The plan includes flexible financing options, as well as a pay-per-unit computing model based on application usage.

Compaq's Access Utility is a package of hardware and services with options that can be customized, according to the company. It offers four desktop or portable configurations using Microsoft Corp.'s Windows 2000 Professional and Office XP software, along with help center support, installation, program management, asset reporting, and a technology upgrade every three years.

Optional services can be added. Those services include asset recovery, backups and system restoration, desk-side support, data migration, custom image loading, and enhanced hardware support.

The initiative's effect appears to be similar to the application service provider business model.

The Storage on Demand and Compaq Private Storage Utility programs perform the same kind of services function as the other on-demand programs, allowing customers to meet unanticipated storage requirements by purchasing additional capacity like a utility, on a "pay-as-you-grow" basis, according to Compaq.

Join the PC World newsletter!

Error: Please check your email address.

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Show Comments

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?