Sony's PlayStation Network, Qriocity close to returning

CEO Howard Stringer apologizes and launched an ID theft protection scheme for US users

Sony appears to be close to ending a two-week long outage of its PlayStation Network. The company said late Thursday that it is in the final stages of internal testing of the new system, but it stopped short of saying when the popular online gaming service would resume operations.

Sony has been forced to build a new system after a large and embarrassing security breach forced it to take the PlayStation Network and Qriocity services offline on April 20. The full extent of the damage done in the attack is still being investigated, but Sony has confirmed that personal information from 77 million accounts was obtained in the attack.

"We’ve been working around the clock to rebuild the network and enhance protections of your personal data," the company said in a blog posting. "It’s our top priority to ensure your data is safe when you begin using the services again."

The new system includes more firewalls and additional software that should alert system administrators about suspicious activity.

On Sunday, the company said it was planning to bring the PlayStation Network and Qriocity back online in stages. Online gaming and access to unexpired movie rentals will be the first services to return on the PlayStation Network, while Qriocity users will be able to use the Music on Demand service, the company said. Other functions, including the PlayStation Store, will be available by mid-May.

Also on Thursday, Sony began offering U.S. users a year-long subscription to an identity theft protection program. The service includes monitoring the Internet for exposure of users’ personal information, and a US$1 million insurance against losses arising from identity theft. Services for users in other regions are due to be announced soon.

Sony CEO Howard Stringer also chose Thursday to make his first comments on the attack.

“As a company we -- and I -- apologize for the inconvenience and concern caused by this attack,” Stringer said in [< href=http://blog.us.playstation.com/2011/05/05/a-letter-from-howard-stringer/>a letter posted</a] on the PlayStation blog. "Our investigation is ongoing, and we are upgrading our security so that if attacks like this happen again, our defenses will be even stronger."

Stringer's letter repeated that the company has found no evidence to date of the loss of credit card information or the fraudulent use of cards stemming from the recent attack.

Martyn Williams covers Japan and general technology breaking news for The IDG News Service. Follow Martyn on Twitter at @martyn_williams. Martyn's e-mail address is martyn_williams@idg.com

Join the PC World newsletter!

Error: Please check your email address.

Tags Handheldssecuritypspdata breachgamesonline servicessonyPS3Sony Computer EntertainmentintrusionGame platforms

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Martyn Williams

IDG News Service
Show Comments

Essentials

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?