The Government's $308.8m digital TV package explained

A break-down of the costs and eligibility for the $308m digital TV assistance package in the 2011 Federal Budget

Installation and services

Any individual eligible for the Household Assistance Scheme can receive a high definition digital TV set top box (although the manufacturer of the devices is not confirmed and has been put to a tender in rollouts that have already occurred), as well as a range of installation and support services. According to a spokesman for the Digital Switchover Taskforce, the set top box has features designed for eligible households, namely the elderly and disabled users – it is "simpler to use" than other boxes on the market and has "large buttons" for ease of access.

The HD digital TV set top boxes will be installed and tuned in eligible individuals' homes, and the device's functions explained by the installer. A Quick Reference Guide and manual will be provided, and electronic formats of the documents are available on USB memory stick or the Digital Ready Web site if required — for a disabled or elderly Scheme recipient using text-to-speech software on a computer, for example.

If digital TV reception is not adequate using the individual's existing antenna, the installer will use an indoor antenna to check whether acceptable reception is possible using this method. If a supplementary indoor antenna is also inadequate, extra antenna cabling and an outdoor antenna can be installed by the contractor. All antenna work comes at no additional cost to the eligible individual and is covered by the $308.8million provided by the Household Assistance Scheme.

External antenna and cabling installation is only available to citizens who own the home in which the Scheme is installing a set top box. Renters must contact their body corporate for private work to be undertaken, and public housing recipients must contact their relevant housing authority — neither are covered for antenna installation by the Scheme.

Accessing the Scheme

Centrelink and Veteran's Affairs records will be used to identify and contact anyone eligible for the Household Assistance Scheme via letter. Recipients can then contact Centrelink — a dedicated call centre will be set up to manage calls — to ensure their eligibility and have their details passed on to a contractor who will undertake the necessary work.

Once the work has been arranged the contractor will notify the eligible recipient two days prior to the visit by phone call or SMS. A password, chosen by the individual, will be used to ensure that no visits or scam calls from unauthorised contractors are made.

Join the PC World newsletter!

Error: Please check your email address.

Tags digital tv switchover

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Campbell Simpson

Campbell Simpson

Good Gear Guide
Show Comments

Most Popular Reviews

Latest News Articles


PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?