Study: Ad networks not honoring do-not-track promises

Some NAI members continue to leave tracking cookies on computers of those who opt out of targeted ads, a study says

Some online advertising networks continue to track Web users after tracking opt-out requests, even though the networks have promised to honor those questions, according to a new study from Stanford University's Center for Internet Society.

Eight members of the Network Advertising Initiative, a cooperative of online marketing and analytics companies, promise to stop tracking people who use the NAI's service to opt out of targeted advertising, but continue to leave tracking cookies on those people's computers, according to the study, published this week.

The study prompted one U.S. lawmaker to call for Congress to pass new privacy legislation and one privacy group to call for an investigation by the U.S. Federal Trade Commission.

The NAI's opt-out mechanism doesn't require members to stop tracking people, just to stop delivering targeted advertising, noted Jonathan Mayer, lead developer of the Stanford center's new Web measurement tool used to test the opt-out mechanism. Thirty-three of the 64 NAI members that Stanford studied left tracking cookies in place after a Web user opted out of targeted ads, the study said.

The Stanford study blurs the distinction between targeted advertising and online tracking, said Charles Curran, NAI's executive director. While there's a policy debate in Washington, D.C., about do-not-track mechanisms, there's no consensus on what do-not-track means, he said in a blog post.

"Under the NAI self-regulatory code, companies commit to providing an opt out to the use of online data for online behavioral advertising purposes, Curran said. "But the NAI code also recognizes that companies sometimes need to continue to collect data for operational reasons that are separate from ad targeting based on a user's online behavior."

Online ad networks may need to continue to gather data for other reasons, such as measuring ad clicks, he wrote.

The Stanford researchers tried to avoid making value judgments, said Mayer, a graduate student at Stanford.

"We recognized our findings, especially with respect to privacy policies, might be controversial," he said. "To the extent possible we tried to present our results objectively and emphasize areas of uncertainty. We tried to not make judgment calls about what companies promised in their privacy policies, and instead relied on the determinations in an earlier Carnegie Mellon study."

Still, privacy advocate Consumer Watchdog called for the FTC to investigate the NAI members that promised to stop tracking, but didn't.

"We call on the commission to hold these companies responsible for their unfair and deceptive practices," John Simpson, Consumer Watchdog's Privacy Project director, said in a letter to the FTC. "Once again we see a self-regulatory system established only to find a significant number of the participants in violation of the rules. The industry's opt-out system is bogus."

U.S. Representative Henry Waxman, a California Democrat, also pointed to the study during a hearing on online privacy in the House of Representatives Energy and Commerce Committee Thursday. The study shows the need for legislation to protect consumer privacy, he said.

"Self-regulation isn't working," he said. "Current law does not ensure proper privacy protections for consumer information."

Several committee Republicans questioned the need for privacy legislation, saying rules limiting the information Web companies can collect would lead to less free information and services offered online.

"Frankly, I am somewhat skeptical right now of both industry and government," Mary Bono Mack, a California Republican. "I don't believe industry has proven that it is doing enough to protect American consumers, while, government, unfortunately, tends to overreach whenever it comes to new regulations."

Grant Gross covers technology and telecom policy in the U.S. government for The IDG News Service. Follow Grant on Twitter at GrantGross. Grant's e-mail address is grant_gross@idg.com.

Join the PC World newsletter!

Error: Please check your email address.

Tags U.S. Federal Trade CommissionConsumer WatchdogregulationU.S. House of Representatives Energy and Commerce CommitteeCharles CurraninternetlegislationMary Bono MackStanford UniversityprivacyJonathan MayersecurityHenry WaxmangovernmentNetwork Advertising InitiativeJohn Simpsonadvertising

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Grant Gross

IDG News Service

Most Popular Reviews

Follow Us

Best Deals on GoodGearGuide

Shopping.com

Latest News Articles

Resources

GGG Evaluation Team

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell

LIFEBOOK UH574

The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi

STYLISTIC Q702

The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott

STYLISTIC Q702

My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.

Latest Jobs

Shopping.com

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?