Optus introduces spending alerts system for post-paid customers

Alerts for local and travelling post-paid mobile customers, Top Up packs for additional usage coming soon

Optus has today introduced a new usage alert service for post-paid mobile customers, aiming to provide greater transparency of mobile accounts to enable better spend management.

The Optus SMS Usage Alerts, which will be sent between 7:00am and 10:00pm AEST on selected plans, will notify customers when they reach 50 per cent, 85 per cent, and 100 per cent of their voice, text, and data allowance.

"We understand our customers can get frustrated when they don’t know how much data or included value they’ve used and incur extra charges," Optus customer managing director, Vicki Brady, said.

In addition to the alerts, the telco has stated that it will send post-paid mobile customers alerts every time they spend $100 incrementally on services which are not included in their cap, such as international calls or premium SMS messages. Further, Optus customers who are travelling internationally will receive notifications once they reach their international data roaming usage thresholds.

Optus will also be introducing ‘Top Ups’ in the "near future", which provide customers with additional value and data to get through a billing period.

Available to customers through SMS, and again, only on select plans, the Top Ups will cost $5 and $10, offering $40 and $100 of standard national voice calls and texts, respectively. There are also $2, $5, and $10 data allowance packs which add 100MB, 500MB, or 1GB, respectively.

Unused Top Ups do not roll over to customers’ following bill or usage periods, the company said.

Join the PC World newsletter!

Error: Please check your email address.

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Nermin Bajric

Nermin Bajric

PC World
Show Comments

Essentials

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?