Apps customers can now get phone and email support for Chrome browser

Google will provide technical assistance with a variety of Chrome browser tasks

Companies that use the Business, Education and Government editions of Google Apps will now be able to get phone and email support for issues related to the Chrome browser.

Customers can now get technical help on issues such as browser installation, operation, security, policy settings and Apps interoperability on Windows, MacOS and Linux computers.

By extending support to Chrome, Google is trying to add another incentive for Apps customers to use the Google browser, as opposed to using competing products such as Microsoft's Internet Explorer, Mozilla's Firefox and Apple's Safari.

According to Google, there are other advantages to using Chrome for Google Apps, a browser-based cloud email and collaboration suite for workplace use. "Google Apps also work great with Chrome, as features like offline document editing, desktop notifications and homescreen apps are currently only available in Chrome," wrote Fred Beckebanze, manager of Apps technical solutions engineers, in a blog post.

Google also announced earlier this week that it has given Apps administrators more granular control over Gmail Labs features that they may want to make available for their users. These are pre-release features that are still in an "experimental" phase.

Previously, Apps administrators could either turn on or turn off all Gmail Labs features for their end users. Now, administrators can control the end-user availability of individual Gmail Labs features.

Juan Carlos Perez covers enterprise communication/collaboration suites, operating systems, browsers and general technology breaking news for The IDG News Service. Follow Juan on Twitter at @JuanCPerezIDG.

Join the PC World newsletter!

Error: Please check your email address.

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Juan Carlos Perez

IDG News Service
Show Comments

Essentials

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Michael Hargreaves

Windows 10 for Business / Dell XPS

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?