integrates mobile Chatter apps with its CRM software is also expanding the actions users can take from the Chatter mobile apps' activity stream interface will upgrade its Chatter enterprise social networking (ESN) application for iOS and release one for the first time for Android on Tuesday, delivering in both new capabilities to integrate them with its main CRM software.

The mobile apps will let users access CRM account information stored in from the Chatter activity stream and take a variety of actions from within that feed interface.

A new "publisher" component will let Chatter mobile users create and edit information and notifications, as well as take actions like creating a task, editing a contract, posting poll questions and configuring custom processes.

Some of the new capabilities will be available in the mobile apps on Tuesday, and other features will be delivered in the second half of the year.

Michael Peachey, a senior director of product and solutions marketing at, said there are about 195,000 Chatter ESNs, and that the company recognizes that providing mobile access to them is crucial for its customers, which are experiencing a "huge shift to mobile" and the "new way of working" this represents.

Chatter, like other ESN applications, provides Facebook and Twitter-like functionality but adapted for a workplace setting and geared towards improving enterprise collaboration and communication.

With Chatter, employees can create professional profiles, set up an activity stream, join groups, participate in discussion forums and monitor trending topics, among other things.

Juan Carlos Perez covers enterprise communication/collaboration suites, operating systems, browsers and general technology breaking news for The IDG News Service. Follow Juan on Twitter at @JuanCPerezIDG.

Join the PC World newsletter!

Error: Please check your email address.

Tags applicationsCustomer Relationship ManagementSalesforce.comsoftwarecollaboration

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Juan Carlos Perez

IDG News Service
Show Comments

Most Popular Reviews

Deals on PC World

Deals on PC World

Latest News Articles


GGG Evaluation Team

Kathy Cassidy


First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni


For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell


The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi


The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott


My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.


Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?