Least reliable smartphones revealed, Galaxy S3 most fault prone

Most faulty smartphones top 10 - from Galaxy S3 to iPhone 3GS

Which smartphone has the most faults? According to insurance data the Samsung Galaxy S3 is most prone to breaking with Apple's iPhone 3GS the most reliable. Read our latest smartphone reviews.

The data has been released by MobileInsurance.co.uk, which noticed a pattern in past claims in handset models reported as having faults. The data also suggested that white-coloured smartphones suffered more faults than black or silver models.

The mobile insurance company lists the top 10 mobile phones most prone to faults. This doesn't mean these are the worst smartphones in the world, just that owners have used their insurance to claim on faults, over and above the manufacturer warranty.

The popular Android Samsung Galaxy S3 smartphone leads the pack, followed by another Android phone, the HTC One - see Android phone reviews. Samsung is soon to release its successor to the Galaxy S3, the Galaxy S4. Take a look at The S3 is one of the most popular smartphones in the world, and its place at the top of the fault list is surprising as it only went on sale in June 2012 and so should still be covered within its warranty. That suggests the faults are not covered by the warranty and so may be owner rather than product based.

In third place is the Nokia Lumia 610 Windows Phone smartphone. - see Windows Phone reviews.

Next up is the Apple iPhone 4, with its successor the iPhone 4S in sixth place - see Apple iPhone reviews.

In between the two older iPhones is the BlackBerry Bold 9900 in fifth place. Another Blackberry, the Curve 9220, is in eighth place in the list of fault-prone smartphones - see BlackBerry phone reviews.

Top 10 most fault-prone smartphones (according to insurance data)

1. Samsung Galaxy S III

2. HTC One

3. Nokia Lumia 610

4. iPhone 4

5. BlackBerry Bold 9900

6. iPhone 4S

7. Sony Xperia S

8. BlackBerry Curve 9220

9. Samsung Tocco Lite 2

10. LG Nexus 4

The 2009-vintage iPhone 3GS from Apple was found to be the most reliable, with the BlackBerry Torch 9800 in at second place.

The site data also revealed that users with white-coloured handsets were more likely to experience handset breakdowns or faults than those with black or silver phones - although the insurer had no explanation for this statistic.

"We've already looked at the phones that get accidentally damaged the most, but that tends to be down to the user," said Jason Brockman, director at MobileInsurance.co.uk.

"Breakdowns and faults with the handset itself often can't be avoided, so we wanted to let people know which phones most commonly experience faults so that they can avoid them."

Tags Applehtcconsumer electronicssmartphones

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Simon Jary

PC Advisor (UK)

1 Comment

WTF!

1

HTC ONE? error message??

Comments are now closed.

Most Popular Reviews

Follow Us

Best Deals on GoodGearGuide

Shopping.com

Latest News Articles

Resources

GGG Evaluation Team

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Steph Mundell

LIFEBOOK UH574

The Fujitsu LifeBook UH574 allowed for great mobility without being obnoxiously heavy or clunky. Its twelve hours of battery life did not disappoint.

Andrew Mitsi

STYLISTIC Q702

The screen was particularly good. It is bright and visible from most angles, however heat is an issue, particularly around the Windows button on the front, and on the back where the battery housing is located.

Simon Harriott

STYLISTIC Q702

My first impression after unboxing the Q702 is that it is a nice looking unit. Styling is somewhat minimalist but very effective. The tablet part, once detached, has a nice weight, and no buttons or switches are located in awkward or intrusive positions.

Latest Jobs

Shopping.com

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?