Napster halts file sharing during upgrade

Napster's controversial file sharing network remained offline as of 1 a.m. PT Tuesday, after a glitch took the service offline early Monday when new song-filtering software was being installed.

Users have been able to access Napster's chat and search functions but file transfers have been taken offline since the problems hit the service. Users logging on to the service were met with a message that read: "File transfers have been temporarily suspended while Napster upgrades its databases that support our new file identification technology. Keep checking this space for updates."

Napster has disabled all previous versions of its song-swapping software as part of an effort to comply with a US court order that requires it to prevent copyright material from being traded over its service. As a result, users have been forced to download the latest version of its software, Napster 10.3, in order to continue trading songs. The new version includes new filtering and fingerprinting technology designed to help eliminate the trading of copyright music.

Monday's glitch is related to the installation of the new identification software, but company representatives said the outage occurred during the installation process and was not caused by a flaw in the technology.

Napster officials would not speculate on how long it would be before users could resume their song swapping. "We're working to bring it back up as soon as possible," a spokesman said on Monday. "We're not speculating on a time frame. "Since Napster began imposing new restrictions earlier this year, the number of songs traded over its servers has dropped significantly, according to digital music research firm Webnoize. The research firm reported last week that users had an average of only 1.5 songs available to trade on their PC, down from an average of 220 in February.

Napster has announced plans to launch a new, fee-based version of its service in the next few months. Despite Monday's problems, the company said Monday it remains "on track" to launch the new subscription service in the third quarter.

Join the PC World newsletter!

Error: Please check your email address.

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.
Show Comments

Essentials

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

GGG Evaluation Team

Michael Hargreaves

Windows 10 for Business / Dell XPS

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?