Moto X engraving put on hold, citing quality concerns

Motorola has temporarily canned the personalized engraving function for Moto X.

Citing quality concerns, Motorola has temporarily nixed the personalized engraving function for Moto X.

According to PCWorld contributor JR Raphael (and later confirmed by The Verge), Motorola is delaying the engraving function because the results from beta testing were not up to company standards. The majority of custom design features will still be available when the phone launches on AT&T this Friday, and the company hopes to reinstate the feature at a later time.

The lack of engraving is an unfortunate failing as the suite of customization options was one of the few features that truly separated the Moto X from the rest of the pack.

When the much-anticipated handset--it's the first phone that was purely a product of Motorola after Google's acquisition of the company in 2011--made its debut earlier this month, it failed to make the initial impact that Google/Motorola may have hoped for. That may be owing to the fact that so many of its new features were already introduced a mere few weeks earlier in the Motorola Droid.

However, one of the cool things that set the Moto X apart was the ability to customize your own phone through the online Moto Maker, which allows customers to choose their phone's color, accents, out-of the-box wallpaper, and an engraved message.

Unfortunately, consumer hoping to personalize their phones with a little pep, snark, or personality will have to wait just a bit longer.

Join the PC World newsletter!

Error: Please check your email address.

Tags Motorolaconsumer electronicsGoogleat&tsmartphonesPhones

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Evan Dashevsky

TechHive (US)
Show Comments

Essentials

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Michael Hargreaves

Windows 10 for Business / Dell XPS

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?