PF Chang's hack hit 33 restaurants for 8 months

The restaurant operator discloses the scale of the hack for the first time

The hack of credit-card-processing terminals at PF Chang's hit 33 of the company's locations across the U.S. and continued for around eight months, the company said Monday.

The restaurant chain operator first disclosed a possible hack of its credit- and debit-card-processing system in mid-June, but Monday was the first time it detailed which of its restaurants had been hit.

Eight locations had data stolen over an eight-month period from Oct. 19, 2013, until June 11, 2014. Data theft began at a second batch of eight restaurants on Feb. 21, and at another 15 restaurants on April 10, both ending on June 11. At two additional restaurants, theft began on Oct. 19, 2013, and ended on Oct. 26, 2013, and April 10, 2014, respectively.

The U.S. Secret Service tipped off PF Chang's to the breach, which was later termed by the company as "part of a highly sophisticated criminal operation."

An investigation into the breach is still going on.

"The potentially stolen credit and debit card data includes the card number and in some cases also the cardholder's name and/or the card's expiration date," the company said in a statement. "However, we have not determined that any specific cardholder's credit or debit card data was stolen by the intruder."

After the breach, the restaurant switched to manual credit card imprint machines, but has since gone back to a more secure digital system.

PF Chang's is offering fraud alert services with credit monitoring bureaus to customers who might have been affected. A list of the restaurants that were hit are listed on its website.

Martyn Williams covers mobile telecoms, Silicon Valley and general technology breaking news for The IDG News Service. Follow Martyn on Twitter at @martyn_williams. Martyn's e-mail address is martyn_williams@idg.com

Join the PC World newsletter!

Error: Please check your email address.

Tags securitydata breachPF Chang's

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Martyn Williams

IDG News Service
Show Comments

Essentials

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?