Microsoft's latest Surface Pro 4, Surface Book update addresses screen flicker issue

Let's hope this fixes all the glitches.

Microsoft’s November updates to the Surface Pro 4 and Surface Book appear to be designed to fix complaints that users have had about the screen flickering on both devices.

According to Microsoft, the Surface Book received five updates, while the SP4 received four. The only difference is that Microsoft pushed a keyboard and trackpad fix to the Book that it didn’t choose to add to the Surface Pro 4’s firmware.

Customers had previously complained that the new Surface machines suffered from issues associated with screen flickering, apparently tied to a driver issue when the device was running Hyper-V virtual machines. But a number of additional minor complaints also plagued the Surface Book, including the trackpad issue.

Here are the improvements that the update makes for the Book:

  • HD Graphics 520 driver update (v20.19.15.4308) addresses some display issues, including some scenarios that result in screen flickering.
  • Display audio driver update (v8.20.0.659) supports compatibility with the updated graphics driver.
  • Surface Embedded Controller Firmware update (v88.855.257.0) improves system stability.
  • Surface System Aggregator Firmware update (v88.853.258.0) improves the keyboard and trackpad experience.
  • Surface Pen Settings driver (v10.0.302.0) adds support for future functionality on Windows 10.

All of these are in the update for the Surface Pro 4, except for the trackpad/keyboard update.

Why this matters: Customers eagerly awaited the Surface Pro 4 and especially the Surface Book, and it had to be a disappointment to see that they weren’t working as expected out of the box—especially when Microsoft did so much to compare the Surfaces to MacBooks, products that supposedly “just works.” Will the new updates solve the remaining problems on Microsoft’s latest Surface tablets? Let’s hope so. Do they? Let us know in the comments below.

Join the PC World newsletter!

Error: Please check your email address.

Tags Surface Pro 4Surface Book

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Mark Hachman

PC World (US online)
Show Comments

Essentials

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?