New Salesforce tool lets users have their way with external data

With Connect, Salesforce users can create, read, update and delete records in outside sources

Salesforce users have been able to access data in external apps ever since the release of the cloud vendor's Lightning Connect tool last year, but a new generation of the product announced on Thursday extends those ties considerably.

Dubbed Salesforce Connect, the new offering lets employees not only access external data but also proactively manage it.

Read/write capabilities in the new tool mean that Salesforce users can now create, read, update and delete records in various external sources in real time, right from within Salesforce. That puts data from order-management, receivables or inventory-management systems, for instance, within much closer reach.

Custom adapters, meanwhile, make it possible to connect to APIs (application programming interfaces) in formats other than the OData format Connect uses. The result is that developers can connect Salesforce to any Web API or any of the more than 10,000 public APIs available on the Internet.

"Until now, you were limited to integrating with OData Web services, forcing you to build or buy OData producers hosted outside of Salesforce," explained software engineer Lawrence McAlpin in a post announcing the new feature on the Salesforce Developers Blog earlier this year. "Now, with the Apex Connector Framework, you can integrate with anything -- well, anything that we can get to from Salesforce by using HTTP callouts."

Finally, companies with multiple Salesforce “orgs,” or instances -- across regions, subsidiaries or functions, for example -- can now connect them without having to write any code, Salesforce said.

Salesforce has long touted its "API-first" approach. More than half of the 4 billion-plus transactions it processes every day come in through the Salesforce API, it says.

Join the PC World newsletter!

Error: Please check your email address.

Tags Salesforce.com

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Katherine Noyes

IDG News Service
Show Comments

Essentials

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Michael Hargreaves

Windows 10 for Business / Dell XPS

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?