Atlassian buys StatusPage to offer outage notifications

The hosted service should complement Atlassian's developer tools

The Atlassian team

The Atlassian team

When an app or a website goes down, the most important thing a company can do — apart from fix it — is let its customers know what’s happening. Atlassian has bought a startup that helps do just that.

The software vendor has acquired StatusPage, which provides a service that lets companies build hosted status pages where customers can be kept up to date about unplanned outages or scheduled maintenance.

It could be a good fit for Atlassian, which already uses StatusPage for some of its own products. The Australian company makes Jira, Bitbucket, Confluence and HipChat, which are popular tools among developers, IT teams and other users.

With so many companies doing business online, tools like StatusPage have become more important. Customers expect services to be available constantly, and when they’re not, a status page can save thousands of calls to the customer service department.

StatusPage can be used internally as well as externally, so customers can build a private dashboard where IT and operations staff can keep tabs on websites and applications.

HipChat is among the collaboration tools that have already been integrated with StatusPage. If a StatusPage customer uses HipChat internally, its employees can stay up to date on an outage without having to bother the engineering department.

StatusPage will continue to be offered as a standalone product, Atlassian said. It also plans to integrate StatusPage with more of its own products, through it’s not giving details yet.

The acquisition was announced Thursday, and financial terms weren't disclosed.

Join the PC World newsletter!

Error: Please check your email address.

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Blair Hanley Frank

IDG News Service
Show Comments

Essentials

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Michael Hargreaves

Windows 10 for Business / Dell XPS

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?