Samsung halts Galaxy Note 7 shipments after reports of exploding devices

After reports of the Galaxy Note 7 "exploding" Samsung halted shipments of the device in the company's home country.

Samsung won’t be counting on the Galaxy Note 7 to boost its popularity anytime soon. The company confirmed on Thursday that it halted shipments of the Galaxy Note 7 to three South Korean carriers, according to Reuters. The news comes on the heels of a report by South Korean News agency Yonhap about five claims of the devices “exploding” during charging, from all around the globe.

Samsung didn’t want to say why it had decided to halt Galaxy Note 7 shipments in its home country. Nor did it say whether shipments in other countries have been similarly delayed. Samsung simply stated that it needs more to time for additional quality control testing.

So far there’s no word of a recall, or if this problem affects devices sold in the U.S. There’s also no news on why the devices exploded, though the battery is said to be the likeliest culprit. The Galaxy Note 7 started shipping in the U.S. on August 19.

The Note 7 is Samsung’s latest phablet, with several compelling features that make it a worthwhile purchase for power users. The device has a 5.7-inch display and a water-resistant design. (Even the Note 7’s S-Pen is water resistant.)

Samsung’s newest phablet can help you log into a Samsung Windows PC using the phone’s onboard fingerprint reader. The Note 7 also comes with an Iris scanner, a Qualcomm Snapdragon 820 processor, and a USB Type-C port.

The impact on you at home: If you already own a Galaxy Note 7 you may want to talk to your carrier or retailer to see if any steps are being taken at this point. In the meantime, it’s probably best to never leave your Note 7 unattended while it’s charging until Samsung offers more information.

Join the PC World newsletter!

Error: Please check your email address.

Tags samsungConsumer Advice

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Ian Paul

Unknown Publication
Show Comments

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?