Privacy concerns could stunt Net growth

Speaking for the first time Thursday at the National Press Club, the 35-year-old entrepreneur says the public's growing fears over online data collection could be the one stumbling block in the internet's path. A recent Dell Computer survey finds 90 percent of customers think online privacy concerns could affect the internet's growth, he says.

"The consumer deserves to be informed" of the data being collected about them online, Dell says.

Dell recommends the industry take more responsibility to protect its consumers' private information. He supports the recent Federal Trade Commission recommendation that that Congress pass legislation to protect consumers' personal data.

Dell addressed the press club audience just a day after Judge Thomas Penfield Jackson's ruling that Microsoft should be split in two. Inevitably, he was asked for his reaction to the decision.

Customers who prefer Microsoft products will continue to purchase them, Dell says. But beyond that, he did "not wish to comment on the merits of the case."

Instead, he spoke of how Dell Computer has harnessed the power of the Net to grow into a $US30 billion enterprise. Dell claims a 292 percent return on investment in the last quarter.

But many businesses aren't using the internet to its full potential to cut costs and increase productivity, Dell says. Companies too often view it as simply an outlet for sales. But the internet should be integrated into every aspect of business, from customer transactions to technical support to inventory control, he says.

Companies should combine bits and atoms, or digital information with physical information, to serve their customers best and improve their businesses, he says.

Consumers will continue to demand better network performance, especially as more of them frequently transmit video and sound files. The 56K modems of today will quickly be replaced by fiber optic networks that are linked globally, he says.

And a key to promoting the Internet's global growth is helping the government understand that e-commerce is increasingly taking place country to country and not state to state, Dell says. He expects the US will need to simplify its tax system to facilitate worldwide commerce.

Dell adamantly shot down rumours that the PC industry has passed its prime.

"I am happy to say the reports about the death of the PC have been greatly exaggerated," Dell says.

New, popular electronic products, such as Palm Pilots, are mainly used in conjunction with PCs, not instead of them, he says.

"These devices are totally linked," he says, asking the audience if anyone had noticed that the tiny screen on a mobile phone could never present as much data as a computer monitor.

Join the PC World newsletter!

Error: Please check your email address.

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Nicole Maestri

PC World
Show Comments

Essentials

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Azadeh Williams

HP OfficeJet Pro 8730

A smarter way to print for busy small business owners, combining speedy printing with scanning and copying, making it easier to produce high quality documents and images at a touch of a button.

Andrew Grant

HP OfficeJet Pro 8730

I've had a multifunction printer in the office going on 10 years now. It was a neat bit of kit back in the day -- print, copy, scan, fax -- when printing over WiFi felt a bit like magic. It’s seen better days though and an upgrade’s well overdue. This HP OfficeJet Pro 8730 looks like it ticks all the same boxes: print, copy, scan, and fax. (Really? Does anyone fax anything any more? I guess it's good to know the facility’s there, just in case.) Printing over WiFi is more-or- less standard these days.

Ed Dawson

HP OfficeJet Pro 8730

As a freelance writer who is always on the go, I like my technology to be both efficient and effective so I can do my job well. The HP OfficeJet Pro 8730 Inkjet Printer ticks all the boxes in terms of form factor, performance and user interface.

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?