The battery packs in question were distributed globally in the notebooks or as separate options or replacement spares, Compaq said in a statement Friday announcing the recall, done in cooperation with the US Consumer Product Safety Commission. Customers with the batteries will receive two free battery packs for each recalled pack at no cost.
The Compaq statement noted that there have been other recent battery recalls by other computer manufacturers, but said its recall is believed to be unrelated. Dell earlier this month also recalled batteries that have the potential to overheat, smoke and catch fire. In Compaq's case, one battery pack manufactured between June 2 and July 10 of this year overheated, released smoke and damaged a notebook computer. That's the only incident that has been reported, Compaq said.
The recalled battery pack can be identified by a date code and serial number listed on the white label to the right of the battery connector. These are the date codes and serial numbers being recalled: TCGK 00001-10500; TCGK 20001-21800; TCGK 40001-83100; TCHK 40001-44700.
Customers are being asked to immediately stop using the batteries and to remove them from the notebook computer. The Compaq battery recall Web site is http://www.compaqordercenter.com/sbrp/cl.asp. Customers should contact Compaq immediately for a replacement or through the Web site or local global customer support telephone numbers.