The centre has been receiving an average of about 1000 complaints a week since it opened in May as a joint initiative of the US Federal Bureau of Investigation and the National White Collar Crime Centre. The centre collects the complaints at its Web site at http://www.ifccfbi.gov.
Online auctions were the subject of 48.8 per cent of the complaints received by the center, an FBI spokesman confirmed after a report detailing the types of complaints appeared in USA Today. Complaints about goods that were not delivered comprised 19.2 per cent of the messages, the spokesman said.
Other types of complaints made to the center and their percentage of the total were securities and commodities complaints, 16.9 per cent; credit card complaints, 4.8 per cent; identity theft, 2.9 per cent; business opportunities, 2.5 per cent; professional services complaints, 1.2 per cent; travel "scams," 0.3 per cent; pyramid schemes, 0.3 per cent; and check fraud, 0.1 per cent.