DSL technology uses normal telephone lines to offer high-speed, dedicated access to the internet. DSL eliminates the need to dial into the internet with its "always on" capability.
Gateway will offer DSL connections at a range of prices depending on customer needs. The company's SDSL package, WorkGroup DSL, is targeted at small businesses and workgroups and will offer Internet access at a maximum speed of 784 kbps, priced at a flat rate of $US199.95 monthly.
For the upwardly mobile and small office/home office market, Gateway has introduced an ADSL package dubbed Telecommuter DSL. One offer will be remote DSL internet access from prearranged locations at speeds of up to 784 kbps, priced at $US79.95 monthly.
Gateway is offering free installation and equipment fees in return for a one-year commitment for either package, according to Ruth Rosene, a Gateway spokesperson. The company will also offer free technical support and handle everything from installing the DSL modem to getting the connection up and running, she notes.
In addition to complementing its Web hosting and electronic commerce services, Gateway will provide the DSL service as a stand-alone offering, Rosene says.
"Unlike IBM, we are not asking customers to purchase our hardware to avail [themselves] of this service," she says, adding that the service is intended to help customers by providing them with end-to-end service. "They don't need to call different vendors for DSL hardware, installation and access. We handle it all and send out just one bill," Rosene says.