Aust Post trials online bill payments

Designed to complement Australia Post's current bill paying facilities by offering customers the choice of paying their bills by mail, over-the-counter, telephone or electronically, Internet Billpay also enables customers to view and pay all their bills from the one Web site.

"The main benefit will be the convenience of receiving all bills through one easy to use site," Morris said.

"Post will use its reputation as a trusted third party to provide customers with a sense of security."

Morris said this would differentiate Australia Post from other online bill paying organisations.

In addition, by acting as a neutral service provider Australia Post will ensure billers maintain a relationship with their customers.

"Post will also seek to integrate its offerings across all channels so that customers can manage and monitor their bills regardless of whether they are paid across the counter, on the Internet or over the telephone billpay service," Morris said.

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Luisa Bustos

PC World

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