Palm president sees dim future for cell phones

Palm president Alan Kessler made it clear yesterday at the Mobile Insights conference that the platform for the next wave of e-commerce will be the Internet.

The key component driving that shift will be wireless access, Kessler told the audience of mobile industry product and service vendors. However, despite recent deals between Palm, Nokia, and cell-phone OS developer Symbian, Kessler said cell phones will never become the standard device for either business to business or business to consumer applications.

The Palm president backed up his prediction by telling the audience that this week Fidelity Investments will announce that the company's customers, or at least their heavy traders, will receive a Fidelity-branded Palm VII. Kessler mentioned other market segments, such as the health care industry, that currently use Palm devices as well as the Internet to conduct business.

Kessler ticked off a number of reasons why he believes that cellular phones will not replace handheld devices in the foreseeable future. Among the barriers mentioned to corporate adoption of cell phones was poor display, slow access, and the tedious process typically experienced by cell phone users as they work their way through menus to get to features.

The churn rate on handsets among customers is high, according to Kessler. And one reason for it is that IT organisations are not tied to any one company and are continually making more competitive deals tied to better service rates. However, the ability to change handsets would be sharply limited if handsets held mission-critical data.

"If that happens, IT realises the handset manufacturers will have them where they want them," Kessler said.

At the end of the day, most people will have two devices, said Kessler, who noted that Palm is investing heavily in Blue Tooth technology as a cable replacement for transferring data between a Palm and a cell phone.

Join the PC World newsletter!

Error: Please check your email address.

Our Back to Business guide highlights the best products for you to boost your productivity at home, on the road, at the office, or in the classroom.

Keep up with the latest tech news, reviews and previews by subscribing to the Good Gear Guide newsletter.

Ephraim Schwartz

PC World
Show Comments

Essentials

Lexar® JumpDrive® S57 USB 3.0 flash drive

Learn more >

Microsoft L5V-00027 Sculpt Ergonomic Keyboard Desktop

Learn more >

Mobile

Lexar® JumpDrive® S45 USB 3.0 flash drive 

Learn more >

Exec

Lexar® JumpDrive® C20c USB Type-C flash drive 

Learn more >

Lexar® Professional 1800x microSDHC™/microSDXC™ UHS-II cards 

Learn more >

HD Pan/Tilt Wi-Fi Camera with Night Vision NC450

Learn more >

Audio-Technica ATH-ANC70 Noise Cancelling Headphones

Learn more >

Budget

Back To Business Guide

Click for more ›

Most Popular Reviews

Latest News Articles

Resources

PCW Evaluation Team

Michael Hargreaves

Windows 10 for Business / Dell XPS 13

I’d happily recommend this touchscreen laptop and Windows 10 as a great way to get serious work done at a desk or on the road.

Aysha Strobbe

Windows 10 / HP Spectre x360

Ultimately, I think the Windows 10 environment is excellent for me as it caters for so many different uses. The inclusion of the Xbox app is also great for when you need some downtime too!

Mark Escubio

Windows 10 / Lenovo Yoga 910

For me, the Xbox Play Anywhere is a great new feature as it allows you to play your current Xbox games with higher resolutions and better graphics without forking out extra cash for another copy. Although available titles are still scarce, but I’m sure it will grow in time.

Kathy Cassidy

STYLISTIC Q702

First impression on unpacking the Q702 test unit was the solid feel and clean, minimalist styling.

Anthony Grifoni

STYLISTIC Q572

For work use, Microsoft Word and Excel programs pre-installed on the device are adequate for preparing short documents.

Featured Content

Latest Jobs

Don’t have an account? Sign up here

Don't have an account? Sign up now

Forgot password?