IBM recalls AC Adapter for notebooks
- — 23 May, 2000 16:22
The recall will affect some 320,000 AC adapters worldwide, following the company receiving a number of reports that the adapters had overheated.
While Australian figures have yet to be determined, around 50,000 notebooks were sold with the affected adapter in the Asia-Pacific region.
The cost of the replacement will be borne by IBM's supplier in China, Delta Electronics. The notebooks themselves are not affected by the recall. IBM has begun notifying customers worldwide about the fault. Customers can call a special hotline on 1300 130 426 or can register the adapter on IBM's website at http://www.ibm.com/adapterrecall.
Users will have their adapters replaced within 7 to 10 working days, according to IBM.
The voluntary recall affects AC adapters on the older model type 2600 ThinkPad 310 and type 2611 of the i series. It also affects type 2608 of the IBM WorkPad companion devices, which are no longer in production.
Users can determine if they are affected by checking the bottom of their computer next to the barcode. A three-digit model number follows a four-digit type number. Affected adapters carry the following FRU numbers: 12J0537, 12J0539, 02K6562.