Stories about: Goldmine

High definition content screams from the new 32 inch Sharp Aquos. This is certainly the best LCD TV available on the market and an absolute ecstatic pleasure to use

Customer relationship management (CRM) is a mildly confusing concept for a simple task that many businesses need to perform: keeping track of new and potential customers in order to ensure maximum sales and profitability.

CRM, service and voice applications software maker FrontRange Solutions said Friday that it is being acquired by a private investment firm.

Employees of private and government organizations working with highly sensitive information are still failing to adequately secure laptops containing highly sensitive information, with a spate of recent robberies prompting a stiff warning from a former Australian intelligence chief.

Prophet 2004 brings customer relation-ship management (CRM) techniques to Microsoft Outlook. Unlike Act 6, GoldMine 6.5, and even Microsoft’s own Business Contact Manager for Outlook 2003, this plug-in works directly inside Outlook. Not only does this keep all contact info in one place, it helps your system’s performance by reducing the number of programs you have to open to do your work.

Compatible with PCs and Macs, the Dymo LabelWriter has connections for both USB 1.1 and standard serial ports. The operating system treats it like any standard printer, so it’s not only compatible with all Windows applications but it can be shared across a network.

GoldMine 6.0 Business Contact Manager is aimed at small- to medium-sized business and builds on the strengths of its predecessor. A couple of modules have been redesigned, including the Calendar and Scheduling tools, and you can now customise and expand GoldMine beyond its standard business-to-customer model, making it more relevant to a wider range of businesses.

In the July 2003 issue of PC World, available now: Stealth mode -- Step-by-step guide to keep your PC secure; Cheap tweaks -- 35+ ways to boost your PC; Natural born spam killers -- The best inbox defenders; Web and You -- Users’ guide to online user reviews; Opera 7 for Linux; In the Test Centre -- Multifunction devices. PLUS, Best Buys reviews of PCs and Notebooks, Tech.Files and Sweet Spot.
PLUS on the CD:
Free full version -- SureThing CD Labeler 3.1 LE; Free full versions -- Rest Break, Smart Keys, and Caps Lock; Top shareware: Registry tools; plus Browsers, Essentials, Web essentials, Game demos, Patches and updates; Linux software.

The latest editions of Best Soft­ware’s ACT and Surado’s Smart Contact Manager each try to serve you a gourmet contact-management meal with a side dish of basic sales planning and forecasting. ACT’s recipe is much tastier.

While many PC users employ some sort of contact manager to store basic information such as postal and e-mail addresses and phone numbers, actually synchronising that data across an organisation often requires something more substantial.