Stories about: RightNow Technologies

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    RightNow shareholders approve US$1.5 billion sale to Oracle 23/12/2011 05:17:21

    Oracle's US$1.5 billion purchase of cloud software vendor RightNow Technologies took another step forward on Thursday as a vast majority of RightNow shareholders approved the deal.
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    Microsoft takes 'social' cue from Salesforce.com for its CRM 26/10/2011 00:09:21

    Microsoft on Tuesday unveiled the latest version of its Dynamics CRM (customer-relationship-management) software, which adds some social software functionality as well as closer ties to the Office 365 online productivity suite.
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    Oracle buys RightNow for roughly $US1.5 billion 25/10/2011 00:06:00

    Oracle is buying RightNow Technologies for about US$1.5 billion in order to boost its recently announced Public Cloud with customer-service software, the companies announced Monday. The deal is expected to close late this year or in early 2012.
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    Forrester: Public cloud growth to surge, especially SaaS 27/04/2011 05:51:00

    On the heels of the controversial Amazon EC2 cloud outage last week, research firm Forrester published a timely report on the growth potential of the major public cloud categories.
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    How to negotiate better enterprise software deals 07/12/2010 04:46:00

    Tough economic times, and the availability of more software licensing models than ever before, have combined to shift more negotiating power into customers' hands.
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    TiVo Selects RightNow to Deliver Better Customer Experiences 08/07/2009 15:20:00

    RightNow On Demand Customer Relationship Management Improves Agent Effectiveness and Allows Customers to Help Themselves
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    Microsoft expands multi-tenant push with CRM 4.0 launch 31/01/2008 08:48:55

    Microsoft Wednesday began global rollout of its Dynamics CRM application, which is designed to appeal to hosting companies and give the vendor a legitimate place in an on-demand software world now dominated by alesForce.com.
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    Delivering SaaS 17/08/2007 14:26:30

    A new delivery method is shaking the software industry's foundations; traditional vendors should take heed
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    The human element in CRM solutions 10/11/2003 11:31:39

    It would be hard to find a more critical function than CRM. Customers are your company’s lifeblood. You spend dearly to find and woo them, and then dearly to keep them on your side. CRM systems promise to smooth and accelerate that process.
 
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