Stories about: RightNow Technologies

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    TiVo Selects RightNow to Deliver Better Customer Experiences 08/07/2009 15:20:00

    RightNow On Demand Customer Relationship Management Improves Agent Effectiveness and Allows Customers to Help Themselves
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    Microsoft expands multi-tenant push with CRM 4.0 launch 31/01/2008 08:48:55

    Microsoft Wednesday began global rollout of its Dynamics CRM application, which is designed to appeal to hosting companies and give the vendor a legitimate place in an on-demand software world now dominated by alesForce.com.
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    Delivering SaaS 17/08/2007 14:26:30

    A new delivery method is shaking the software industry's foundations; traditional vendors should take heed
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    The human element in CRM solutions 10/11/2003 11:31:39

    It would be hard to find a more critical function than CRM. Customers are your company’s lifeblood. You spend dearly to find and woo them, and then dearly to keep them on your side. CRM systems promise to smooth and accelerate that process.
 
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