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Computer won't recognise nVidia Geforce video card (331 posts)

Hi Everyone, I cannot get my computer to recognise the 128mb nVidia Geforce video card installed on it. I have checked Device Manager and run a systems information program but it does not appear. After running the DirectX diagnostics program, it said that it was only reading the on-board video and not the separate card so I reinstalled all the drivers on the CD that came with the computer and the video now shows up as Device Name: Intel(R) 82945G Express Chipset Family.

I downloaded the drivers off the web site but I get the message that the " NVIDIA setup program could not locate any drivers that are compatible with your current hardware." I am not really confident about taking out the video card and rebooting the computer and then putting it back in the hopes that Win XP will then recognise it, so can you help me with an easier way?

Thanks - Kerry

PS It appears that all new 128mb nVidia Geforce video card come with T&L, but do you need to do anything to get it to work?

Re: Computer won't recognise nVidia Geforce video card

Kerry,

You have to disable the on-board video. I had the same problem when trying to install a Soundblaster when I had on-board sound.

I failed in my attempt to disable the on-board item and gave up but I believe that one of the many gurus that scrounge through these forums may be able to help.

Re: Computer won't recognise nVidia Geforce video card

Enter BIOS as the PC is booting (standard hit ) but if it is an HP or some other brand name machine it might be different. It will tell you as it is booting. Find the setting to use the AGP or PCIe slot rather than the onboard, change the setting, save and power off. Plug the monitor into the new card and reboot. If you would like more detailed instructions, please provide details of your machine. This makes helping you much easier.

Chris B

Re: PS-Do I have to disable onboard video thru BIOS?Computer won

PS I believe that you have to disable the onboard video through Bios. How do I do that and will it mean that I get no picture at all when I boot it up again?

Re: Computer won't recognise nVidia Geforce video card

Thanks Chris, I hope this is the info you want. I have one of those system info programs but it is so overwhelming to know what's what. I would like to fix it myself but wonder if I should take it to an expert as I just don't know enough. But I am willing to have a go! I reckon I can do the BIOS thing but I am just concerned that if I disable the on board video I won't have any picture. Plus, there appears to be only one monitor port.So what do I do next? Thanks Kerry.

Mainboard : MICRO-STAR INTERNATIONAL CO.,LTD MS-7313 Chipset : Intel i945G/GZ Processor : Intel Pentium E2160 @ 1800 MHz Physical Memory : 2048 MB (1 x 2048 DDR2-SDRAM ) Video Card : Intel(R) 82945G Express Chipset Family Hard Disk : ST380215A (80 GB) Hard Disk : IC25N030 (30 GB) DVD-Rom Drive : HL-DT-ST DVDRAM GH20NS15 Monitor Type : IBM IBM L170 TFT - 17 inches Network Card : Realtek Semiconductor RTL8168/8111 PCI-E Gigabit Ethernet NIC Operating System : Microsoft Windows XP Professional 5.01.2600 Service Pack 2 DirectX : Version 9.0c (March 2006)

Mainboard : MICRO-STAR INTERNATIONAL CO.,LTD MS-7313 Bios : American Megatrends Inc. Chipset : Intel i945G/GZ Physical Memory : 2048 MB DDR2-SDRAM LPC bus : Yes PCI Bus : Yes Bus PCI-Express : Yes USB Bus : Yes SMBus/i2c Bus : Yes Bus HyperTransport : No Bus CardBus : No Bus FireWire : No

Re: Computer won't recognise nVidia Geforce video card

Nearly. Just to be sure I am getting the right manual, how many audio ports do you have - 3 or 6?

Chris B

Re: Computer won't recognise nVidia Geforce video card

If you disable the onboard video in the BIOS and have the monitor plugged into the new video card, when you boot up Windows will load a generic VGA driver so you'll see a picture. All you have to do then is install the nVidia drivers, and Robert's your dad's brother.

It might need a reboot before the nVidia drivers take over. Right click a blank space on your desktop, select Properties, click the Settings tab, check the dropdown box to confirm your nVidia card is showing, if not, click the dropdown arrow and check it's in the list, if so, select it, click OK and get out of it, reboot and all should be OK.

Re: Computer won't recognise nVidia Geforce video card

I believe the BIOS option is more like Video: AGP/PCI-E or Onboard - a toggle option rather than disabling (but newer systems may be different).

I've usually only seen onboard sound having the option to disable, not video.

Cheers :)

Re: Computer won't recognise nVidia Geforce video card

The BIOS should recognise the card sufficiently for you to get your screen. The drivers you install are to optimise performance and can be done at a later stage. Most video cards come with an installtion disk that contains these drivers. Alternatively you can install the drivers from the internet once you have located them.

Re: Computer won't recognise nVidia Geforce video card

Hi, The first thing to check is to make sure the card is fully seated in the slot. Your motherboard should be late enough to auto-detect which video card socket the monitor is plugged into.

There should be 2 video ports, one with all the other connectors and the second will be on the fixing plate for the graphics card. If you have checked that the card has been seated correctly you can still update BIOS as stated previously.

If the card is still not recognised it is still possible to reset the BIOS back to the factory settings by powering down the computer and removing the button battery from the motherboard and leaving out for 30 minutes or so. You'll then need to adjust the date and time but the onboard video will be active again. You would then need to get the video card checked.

Cheers, Carl

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