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Service Pack install problems (7 posts)

A couple of months ago I upgraded from 98se to Win2k (I loathe XP - more wizards than LOTR) and like its stability and features.

Being a great believer in the dictum 'if it aint broke dont fix it', I was happy to do without SPs, until I tried to install Office 2003, for which one of them is required.

SP1 installed OK, and SP2, then SP3 'could not continue'. I left it a couple of weeks and discovered SP4, which I have now attempted - twice - to install, without success. Yes, I do all the requisite things, like closing down PC-Cillin, Getright, etc, and rebooting often.

Although I was pretty knowledgeable about 98, I am still a rank beginner with 2k, and would really appreciate any help. I have a Gigabyte mobo with an Athlon XP 1600 and 512MB RAM.

The error messages I get when trying to install SP4 are 3 (title in the header bar of the error box, followed by the message):

- sp4iis: Unable to connect to metabase.
- sp4iis: Setup failed to remove ism.dll script mappings. SP Setup will abort.
- SP4 Setup Error: An error in updating your system has occurred (aren't Microsoft helpful?). Windows 2000 has been partially updated and may not work properly. It's recommended that you use your repair disk to repair your system. Insert the W2k Boot disk and select the Emergency Repair option.

When I follow their suggestion, a message appears telling me I have a missing file. I boot from the CD, repair Windows, and all is hunky-dory. Until I try to update again.

Any suggestions gratefully received - and tried.

Gordon.

Re: Service Pack install problems

If you don't need IIS, try disabling it and reinstalling SP4.

Re: Service Pack install problems - & what glossary?

Thanks for the response, which I will now try; two follow-on queries first, though:

- I assume 'iis' is Internet Info Services; when I open Task Mgr, Processes, I would guess that the 'inetinfo.exe' there = iis - is that correct? (And if its for regulating the hosting of ftp & http sites, neither of which I do, why is it running at all? Another example of Win-clutter?) Should I just install the SP in safe mode?

- Secondly, is there a good site anyone can recommend which will function as a reference, glossary, referral service, etc? Pref something a little better than beginner status (of which there are many) but which does not assume a Comp Science degree to understand?

The Jargon File (New Hackers' Dict) is great, if the title is modestly misleading: its more the bible of that sub-culture.

For those unfamiliar with it, try http://www.drbbs.com/jsw/jargon/ or
http://www.catb.org/~esr/jargon/,
which even includes versions to download.

Cheers, Gordon.

Re: Service Pack install problems

Hi Gordon. All that I have to say is this. If a program will not install properly with your virus software and firewall installed and running, you don't need it.

Ben.

Re: Service Pack install problems

The error messages I get when trying to install SP4 are 3 (title in the header bar of the error box, followed by the message):

- sp4iis: Unable to connect to metabase.
- sp4iis: Setup failed to remove ism.dll script mappings. SP Setup will abort.
- SP4 Setup Error: An error in updating your system has occurred (aren't Microsoft helpful?). Windows 2000 has been partially updated and may not work properly. It's recommended that you use your repair disk to repair your system. Insert the W2k Boot disk and select the Emergency Repair option.

Re: Service Pack install problems

A couple of months ago I upgraded from 98se to Win2k (I loathe XP - more wizards than LOTR) and like its stability and features.

Being a great believer in the dictum 'if it aint broke don't fix it', I was happy to do without SPs, until I tried to install Office 2003, for which one of them is required.

SP1 installed OK, and SP2, then SP3 'could not continue'. I left it a couple of weeks and discovered SP4, which I have now attempted - twice - to install, without success. Yes, I do all the requisite things, like closing down PC-Cillin, Getright, etc, and rebooting often.

Although I was pretty knowledgeable about 98, I am still a rank beginner with 2k, and would really appreciate any help. I have a Gigabyte mobo with an Athlon XP 1600 and 512MB RAM.

The error messages I get when trying to install SP4 are 3 (title in the header bar of the error box, followed by the message):

- sp4iis: Unable to connect to metabase.
- sp4iis: Setup failed to remove ism.dll script mappings. SP Setup will abort.
- SP4 Setup Error: An error in updating your system has occurred (aren't Microsoft helpful?). Windows 2000 has been partially updated and may not work properly. It's recommended that you use your repair disk to repair your system. Insert the W2k Boot disk and select the Emergency Repair option.

When I follow their suggestion, a message appears telling me I have a missing file. I boot from the CD, repair Windows, and all is hunky-dory. Until I try to update again.

Any suggestions gratefully received - and tried.

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