Hi,

I am currently working from home and I am networked to the server in another town. I do alot of work on Quickbooks and unfortunately when I start it up it is terribly slow and I can't enter any information. The server speed is 512/512 and mine is 512/128. Myself and another person use Quickbooks but I have even tried starting it up when nobody is in the office where the server is and it's still the same.

Is there anyway I can access the Quickbooks faster? Desperately need somebodies help!

Thanks
Maggie

Re: Network too slow

With an internet connection that fast its hard to see the network speed being the problem. Especially when you say you get the same problem when you're in the office where the server is.

This problem is something that needs to be referred back to whoever installed Quickbooks and/or whoever provides technical support for your network.

They'd have to ask questions like:

- is everyone having this problem, or just you?

- has this problem always existed since Quickbooks was installed, or did it start at some point in time, and what changed then that might have caused it?

- is the server that Quickbooks is installed on fast enough and big enough for whatever else it is being expected to do?

- is there some known issue that might be causing the problem?

Re: Network too slow

How are you connecting?

Chris B

Re: Network too slow

Hi Chris, I'm not that great when it comes to computer talk but our IT person has installed VNC Server on my computer (free version). Does this help? I'm wondering whether this is the reason why it's so slow?

The people at the office using Quickbooks are not having any problems at all as the server is there with them, it's only me having the problem. I can log on to the server and retrieve normal word, excel etc docs that's all ok, but when I start up Quickbooks it takes forever to load up and I can't even input any data.

Very frustated.

Maggie

Re: Network too slow

Sorry for the delay. VNC is dog slow at best. TightVNC is the best I have come across, and a few things can be done to improve matters. Firstly, disable Hardware Acceleration in display properties, and ensure that Wallpaper and patterns are turned off. If you currently see whatever is displayed on the remote desktop picture wise, then this is half of your problem. Set the Color properties to medium if it is currently high. You get the drift - if you reduce the amount transmitted it will be faster. Remote Desktop is somewhat better than VNC - if you are running XP, 2003 server etc., try it. It can be run on earlier Windows versions, if you need to do this, let me know.

The very best solution of course is to run the application on the local machine and transmit data via a mapped network drive. This makes things virtually as fast as working in the office - as there is no transmission of huge amounts of graphics data, it just transmits what you type. Not sure if Quickbooks can operate in this mode or not, but if it can, use remote desktop to provide remote drive access (Options Tab)and away you will go. Read the Quickbooks manual, or contact their tech support. If you need anything else, post back.

Good luck

Chris B