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Relationship/Partnerships Manager

Full Time
NSW, Sydney
Posted on 08.07.2014
  • Work for a brilliant employer in a high growth industry!
  • Work as part of a great team!
  • Lots of travel & incentives!

My client, a well know global brand, require an energetic Relationship Manager to help roll out their new exciting product across some key customers!

**Will suit someone with start-up experience. It's not a start-up firm but a very new product for an established player developing a new market**

• Engaging with customers in solutions-oriented dialogues to define and address business needs.

• Partnering with the Sales Representative and Integration teams to ensure a successful go to market for each customer, both at Pilot and Full Launch

• Identifying opportunities to increase the share of market and persuade customers to adopt recommended mobile strategies to increase overall product awareness, for example marketing and demand generation frequency and size

• Leveraging overall group properties to drive cross-sell opportunities with strategic accounts.

• Building strong relationships with critical C-level Executives at each customer that engenders trust, confidence, loyalty, awareness and mutual benefit

• Resolving urgent customer specific issues by partnering with the legal, finance, risk management, merchant underwriting and compliance teams

• Keeping customers informed of the product roadmap

• Learning customers product pain points and wish list; understanding their priorities and urgency, ensuring that this is shared with the adjacent Business Units.

• Facilitating meetings with functional groups (Product, Solutions, Risk, Ops, etc) for learning and confidence building purposes; facilitates meetings with senior management when appropriate

• Working with Marketing on multi-customer programs and development of collateral

Required Standards

- Outcome focused
- Highly organised and detail-orientated
- Excellent written and verbal communication skills, including power point
- Demonstrates problem-solving, analytical, decision making and collaborative skills
- Ability to understand business needs, consistently meet expectations and respond promptly and professionally to business requests or inquiries, seeking guidance as appropriate
- Customer focused

This role really requires a dynamic personality!!

For immediate consideration & a full job description please apply now or call Dave Cooney on 02-80474007 for more information.

How to Apply?

Email and include Reference ID #1688458

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